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Building stronger relationships for better solutions

10 January 2022

Building long-lasting relationships with clients has always been at the core of the Western Mechanical Handling philosophy. By getting to know your factories and production processes we know that we can provide you with the best possible solutions that will serve you well into the future. 

For this reason, we believe the best way to forge relationships is by visiting your factory, walking the lines, talking to you and your production team to get a clear picture of the current processes, your plans for the future and help you identify the areas for improvement.

When WMH are approached to look at any new project, one of our sales engineers will come to your factory to gather as much information as possible and walk the line with you.   This face-to-face contact is hugely important to our process and helps strengthen the relationship and is something that has suffered over the past two years, due to the Covid restrictions

Looking at an operation in isolation out of the context of the wider production process it is easy to over complicate automation projects. Complex automation comes with a large price tag, and it is often possible to achieve the same end goal of maintaining current production levels with reduced numbers of staff, by looking at the complete production line and identifying areas where more cost-effective automation can be implemented.

If you are unsure how automation can improve your production process WMH sales engineers are happy to discuss your requirements and help identify areas where automation can benefit.  

Please contact Western Mechanical Handling via email or by calling 01579 383788 and speak to one of our sales team.

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