X-ray support service delivers TCO at less than 3% per annum

12 September 2021

Ishida Europe has introduced a complete product offering across its X-ray portfolio that delivers a guaranteed Total Cost of Ownership (TCO) of less than 3% per annum over a five-year period.

While the majority of the spare parts required for X-ray equipment are relatively low cost, X-ray generators and line sensors can be quite costly items to replace. This is why Ishida has introduced low-cost service packages for new X-ray machines that incorporate complete coverage for the units over a five-year period.

The Ishida service package is paid for up front with the machine, and for all Ishida X-ray platforms the Cost of Ownership (COO) works out at less than 3% per annum.

The package is based on a fixed fee with no hidden charges. Within each package, there are a range of additional features including two service visits per annum, calibration and validation, technical support, and all service and spare parts costs.