This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.;2714294;369307;211;0/?ft_width=1&ft_height=1&url=16151650

Elmo Rietschle kicks downtime into touch with industry-first six-year warranty

05 March 2015

Vacuum and pressure manufacturer Elmo Rietschle, part of the Gardner Denver Group, has launched a free, industry-first, six-year warranty, available on all new and existing rotary vane vacuum pumps.

Called ‘Assure’, the new scheme offers improved reliability and performance for customers keen to maximise their return on investment by reducing the likelihood of equipment downtime.

To qualify for the full, six-year warranty, customers must take out an Assure service agreement and register the machine with their local Elmo Rietschle authorised distributor upon purchasing the pump. 

The warranty also covers existing machines already in the field. Any machines manufactured before January 2012 can still qualify for the extended warranty, but firstly, the pump must be booked into the company’s UK service centre before arranging Assure cover.

The agreement is tailored to suit customer’s needs, ranging from two to six years’ cover and includes simple fault finding and repairs to a full preventative maintenance programme.

Elmo Rietschle has a network of over 100 qualified engineers, UK-wide, that specialise in a range of on-site repair and maintenance services for vacuum products and applications. In addition, the company operates a professional service centre, should a pump require a more comprehensive overhaul during the warranty period. 

This is supported with an extensive hire fleet of machines that can be loaned to site during any repair or remedial work.

Commenting on the launch, Gareth Topping, UK and Ireland sales manager for Elmo Rietschle, said: 

“Our new Assure warranty programme provides customers with improved reliability and better cost of ownership as their Elmo Rietschle vacuum system will be protected for longer than the typical, industry-standard, twelve month warranty. 

“The warranty also ensures that if there are service issues, the machine will be repaired and returned to the customer in a like-new condition, at no extra cost to the customer, for complete peace of mind.

“Our UK professional service centre only uses genuine spare parts when repairing machines, which gives optimal performance throughout the vacuum pump’s life. 

“We want to help the industry ‘kick downtime in to touch’ so every customer that takes out as Assure service agreement with one of our partnered distributors will also receive a free rugby ball.”

Print this page | E-mail this page


Article image CIP pumps provide hygienic solutions for Russian food plant

Watson-Marlow Fluid Technology Group (WMFTG) has supplied its Bredel CIP (clean-in-place) pumps to a sauce and condiments manufacturing plant in Russia. Full Story...

CPD accreditation for pump training

The British Pump Manufacturers Association (BPMA) has recently embarked on a process of securing CPD accreditation across its full pump training programme. Full Story...

MasoSine Certa achieves EHEDG Aseptic certification

Pump for viscous fluids pump is now easier to fit

Ensuring a constant flow for viscous products


Article image Qdos 60 attributes ideal for dosing application at French winemaker

Watson-Marlow Pumps Group has supplied Qdos 60 metering pumps to Fauchier Company, a France-based specialist in the design and manufacture of automated filtration systems.Full Story...

Article image Extension to MasoSine range of pumps ensures perfectly sized pumps for all food applications

Watson-Marlow Pumps Group (WMPG) has introduced three new models to its MasoSine range of sinusoidal pumps. Two of the new models – the SPS 250 and the SPS 500 – provide customers will an even greater choice of pump sizes for a wider range of applications.Full Story...

Waukesha Universal 1 & 2 pumps are a hit with biscuit manufacturer

Cat Pumps slash energy and maintenance costs at food processing plant

AxFlow introduces Universal Centrifugal pumps from Waukesha Cherry-Burrell


Article image What role does refrigeration play in the supply chain?

Controlling the temperature of food across the whole supply chain is vital to extend shelf life. But how much can be gained by food manufacturers through careful monitoring at all process stages?Full Story...

Article image Getting the best out of PLCs

PLCs are something of an industry giant, so why is there still apprehension when engineering issues arise? Food Processing investigates.Full Story...

Anheuser-Busch InBev’s distribution strategy model

Gently does it

Time to take steps to reduce plastic waste