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‘PestNetOnline saves paper wastage at Delta packaging’

02 March 2011

PestNetOnline, along with Radar, is said to be helping Delta Packaging maintain the highest pest control standards possible

Started in 1981 as a small family run business, Delta Packaging has grown into one of Northern Ireland’s largest and most dynamic packaging companies employing over 175 people in West Belfast.

Approximately eighty percent of the packaging material produced by Delta is for the food industry, with packaging products including a full range of items for global brands such as McDonalds, KFC and breakfast cereal packs for Kellogg’s.

Because most packaging material comes into direct contact with food, Delta need to follow strict health and hygiene standards at the plant and ensure that none of its product contaminates the food that it comes in contact with.

Each year the company receives numerous visits from customers, and is audited by third party auditors to ensure that the plant maintains the Quality, Hygiene and Health & Safety Standards established through customers’ specifications and Global Packaging Standard requirements and legislation.

Anne Dowling, Delta’s Quality and Procedures Manager, is responsible for the quality control and assurance of the packaging products manufactured onsite with her team. These controls cover the whole plant from raw materials all the way through to the finished product ensuring that the final product goes out to the customers with the correct specification and more importantly uncontaminated by pest activity.

Delta says it's proud to be classed as an environmentally conscious company and holds a range of environmental accreditations to prove this. The business complies with FSC (Forest Stewardship Council) directives and addresses the WWF Environmental Scorecard guidelines for board purchasing.

Delta is also committed to sustainable operations, with approximately eighty percent of their Northern Irish production utilising recycled materials. So keen are they to reduce their carbon footprint and to save on paper waste that they operate a paperless online reporting system, Rentokil Pest Control’s PestNetOnline, to manage their pest control records at their Northern Ireland plant.

PestNetOnline is Rentokil’s unique online reporting and analysis system. The user-friendly tool delivers real-time information to enable businesses to adopt a proactive approach to pest prevention and control.

Anne has been using PestNetOnline to manage the site’s pest control records since she started with the company just over a year ago and has become a big supporter of the system – which can be accessed 24/7 from wherever she is - ever since. There are three key PestNetOnline features that Anne finds particularly useful, starting with the recommendations section which allows her to view all outstanding pest control recommendations raised after a pest control visit.

Online recommendations also include photos of the issue attached to each one. As Anne explains, “We can pass these photos onto the relevant department, whether it is hygiene or maintenance, allowing them to quickly identify where the issue is located, saving us time when it comes to closing off that recommendation”.

Secondly, the PestNetOnline system has an online documents section where all important records and certificates are stored including, amongst others, Rentokil’s liability insurance, British Pest Control Association Certificate and pesticide Safety Data Sheets all of which would need to be viewed during an audit of their pest control systems.

Additionally, PestNetOnline saves Anne and her team time when it comes to receiving a major audit. Anne goes on to say “During our yearly BRC IOP (British Retail Consortium Institute of Packaging) audits we simply give the auditor read only access to the PestNetOnline system. They are more than happy to check the pest control records.

“This gives me great confidence in knowing that everything the auditor would want to see is there on the website at a click of a button. It really means that we can operate transparently as an organisation.”

With increased health and hygiene standards and regulation across the food packaging production sector, plants like Delta need to demonstrate compliance at the highest level possible. With this in mind, the organisation decided to move to a non toxic solution to pest control in the form of Rentokil Radar units which reduce the need for potential hazardous rodenticide to be used within the plant.

Anne concluded, “PestNetOnline, along with Radar, helps us maintain the highest pest control standards possible to make sure our finished product is clear of any pest contamination and reduces the risk of product contamination and potential disease transmission to the end user.”


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