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Gathering accurate TCO asset data

28 June 2018

Highland Spring, a supplier of natural source bottled spring water is supporting best-practice maintenance at a new production plant in Blackford, Perthshire, using a computerised maintenance management solution. 

Part of a £50m investment programme, Highland Spring’s new Blackford, Perthshire facility is designed to increase the company’s production capacity by 50% in response to rising consumer demand for bottled water.

Traditionally the company has recorded its plant maintenance work using a bespoke software package that it had developed in-house. Jonathan Bell, head of group engineering explains why this needed to change: “It wasn’t a bad system, but it was just gave us a record of what jobs had been carried out. What I actually required was accurate data on total cost of ownership (TCO) for each plant asset. That means being able to assign expenditure like engineer hours, spare parts and contractor time for every maintenance job. The existing system didn’t have those facilities, so it became clear we needed to replace it.”

Assessing solutions
Highland Spring approached several computerised maintenance management system (CMMS) providers to assess potential solutions. After an initial evaluation, the field was narrowed down to a final three, each of whom was invited to present their system.

“Following the onsite demos, the project team felt that Spidex’s Mainsaver offering was some way ahead of the other contenders” said Bell. “As a further due-diligence step, we sought references from other Spidex customers in the food and beverage manufacturing sector to get a sense of the day-to-day practicalities of using the system. The feedback from those conversations was also good, and made us confident about our eventual selection.”

Following installation, set-up and user training, the first stage of the CMMS project was to establish the asset care and work order management regime. Having recently gone live, the initial signs are positive.

“Our engineers are now able to log far more detail against each maintenance task, which is giving us valuable data to support our Reliability Centred Maintenance program,” continued Bell. “Another immediate benefit has been the availability of an End-of-Shift report, which has made the handover process between shifts slicker and more effective.”

A recent customer audit provided further encouragement. “The assessor was impressed with Mainsaver, rating it as one of the best systems she had seen,” said Bell. “This kind of feedback helps confirm that we have selected a system that will support robust management of our maintenance activity and to help drive departmental improvement.” Having gone live with work order and asset management, the next phase for Highland Spring will be to incorporate engineering stores inventory within the CMMS to provide even greater detail with which to analyse maintenance expenditure.

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